Injury visits
Hurt in a car crash or at work?
Call before your first visit. We check what your claim or health plan covers, and tell you what we find before you sit down.
If you were hurt and no doctor has seen you, see a doctor or go to an emergency room first. Acupuncture does not replace that. Many Florida auto policies include personal injury protection (PIP) medical coverage, and workers' compensation has its own rules. Which providers they pay is set by law and by your policy, so we check instead of assuming.
Have ready when you call
Your claim number, and your adjuster's name if you have one
Your health plan card, if you have one
The date and place of the injury, in a sentence
Step by step
How an injury visit is set up
- 01
Step 1: You call
We ask what happened, which claim or plan applies and who your adjuster is. We do not ask about your symptoms on the phone or in the form.
- 02
Step 2: We check
We ask the carrier or your plan whether acupuncture is covered for your claim, and what it needs from us. Coverage differs by claim, policy and law.
- 03
Step 3: You hear the answer
We tell you what we found and which routes are open, with the cost of each in writing before you book. If your claim does not cover it, the self-pay and out-of-network routes are still there.
- 04
Step 4: First visit
About 60 minutes with an acupuncturist, with the paperwork already sorted.
Who does what
What we do, and what is not ours to decide
What we do
We check coverage, explain what we find, give you a written estimate if you pay yourself, and send the records a payer asks for.
What the carrier decides
Whether your claim or plan pays for acupuncture, how much, and for how many visits. We cannot promise payment.
What stays with you
Any part your plan or claim does not pay. You see it in writing before your first visit.
What it does not do
Acupuncture does not replace emergency care, imaging, surgery or your doctor's care, and it does not work for everyone. See a doctor first, or call 911, for sudden severe pain, new weakness or numbness, numbness in the groin or between the legs, new trouble controlling your bladder or bowels, chest pain, or back pain with a fever.
Call before you book
Our billing manager can tell you what he finds, usually before your first visit.